FAQ (27)

What should I do if I am over-charged for using the services?

Created by I-STEM SUPPORT TEAM, Modified on Thu, 22 Aug, 2024 at 10:54 AM by I-STEM SUPPORT TEAM
If I register on this portal can I also use equipment available in international universities?

Created by I-STEM SUPPORT TEAM, Modified on Thu, 22 Aug, 2024 at 10:55 AM by I-STEM SUPPORT TEAM
What is the status shown with the equipment details?

Created by I-STEM SUPPORT TEAM, Modified on Thu, 22 Aug, 2024 at 10:56 AM by I-STEM SUPPORT TEAM
How do I know whether the equipment is available for booking at a later date?

Created by I-STEM SUPPORT TEAM, Modified on Thu, 22 Aug, 2024 at 10:57 AM by I-STEM SUPPORT TEAM
I am a registered user and I want to change my mobile number/email id. Is it possible?

Created by I-STEM SUPPORT TEAM, Modified on Thu, 22 Aug, 2024 at 10:57 AM by I-STEM SUPPORT TEAM
How can I report an issue I faced with the equipment?

Created by I-STEM SUPPORT TEAM, Modified on Thu, 22 Aug, 2024 at 11:01 AM by I-STEM SUPPORT TEAM
What is the timeline to get responses about a grievance I reported?

Created by I-STEM SUPPORT TEAM, Modified on Thu, 22 Aug, 2024 at 11:02 AM by I-STEM SUPPORT TEAM
My reason is not listed on grievance page. How do I report it?

Created by I-STEM SUPPORT TEAM, Modified on Thu, 22 Aug, 2024 at 11:03 AM by I-STEM SUPPORT TEAM
What is the timeline to get responses for the bookings I make through portal?

Created by I-STEM SUPPORT TEAM, Modified on Thu, 22 Aug, 2024 at 11:04 AM by I-STEM SUPPORT TEAM
A Funding agency of our institution is not listed to the portal. How to get it in ISTEM?

Created by I-STEM SUPPORT TEAM, Modified on Thu, 22 Aug, 2024 at 11:14 AM by I-STEM SUPPORT TEAM